Refund Policy – Kwikly

At Kwikly, we want our customers to have full confidence when using our platform. This policy outlines the scenarios where refunds are applicable and where they are not. Please review carefully before making a purchase.

Application is Not as Described

If the application is materially different from its description or preview, you are eligible for a refund. We are obligated to ensure all features and functionality match what was promised.

Application Doesn’t Work as Intended

If the application fails to function as it should and cannot be fixed easily, we will provide a refund.

• If the issue could have reasonably stopped you from purchasing had you known beforehand, you qualify for a refund.

• If the issue can be fixed, we will promptly update the application.

• If it cannot be fixed, we are obligated to refund your purchase.

Application Contains Security Vulnerabilities

If the application contains a critical security vulnerability that cannot be fixed in a timely manner, you are eligible for a refund.

• If it can be patched, we will provide an update immediately.

• If not, we are obligated to process a refund.

Application Support Not Provided as Promised

If we advertise support with your purchase and fail to provide it as per our support policy, you are entitled to a refund.

No Refund Scenarios

Refunds will not be issued under the following conditions:

• Buyer no longer wants the product after purchase.

• The application did not meet personal expectations.

• Dissatisfaction with current feature availability.

• Change of mind after purchase.

• Purchase made by mistake.

• Buyer lacks technical expertise to use the application.

• Buyer requests refund for goodwill.

• Issues originating from the third-party API provider.

• Refund requests made after 30 days of purchase.

Force Refunds

Kwikly reserves the right to issue a force refund without a buyer’s request. In such cases, application access and support will be immediately terminated, and the purchase code will be deactivated.

Refund Timeline

Refunds are processed within 10 business days of approval.

For any questions or refund-related queries, please reach out to our support team at

+91 9639632353